Wired News: Status Quo for Travel Privacy: Most airlines “are saying they do not plan to make any changes to their policies, even though they are weaker than JetBlue’s stated policy.”
JetBlue CEO David Neeleman discusses JetBlue’s sharing of its releasing customer data with a defense contractor:
You may have recently read or heard that during the summer of 2002, in response to a special request from the Department of Defense, JetBlue provided certain customer data to Torch Concepts, a contractor for the Department of Defense, for a project concerning military base security. … We were not paid for providing the information. It was a well-intentioned attempt to assist the Department of Defense in a national security matter.
JetBlue retained Deloitte & Touche to assist in “analysis and continued development of its privacy policy.”